Cramping With Emergency Contraception

Hispanophone / Francophone BtoB

As a supervisor, you capture and hold Membership of the team goals in a context of constant search for improved outcomes.

You lead and develop a team of account managers face to face or group meetings in the context of objectives set for the group's quality system in compliance quality and performance customers.

You ensure the achievement these goals through daily monitoring of your teams and plays based on statistical monitoring.

You make individual and collective balance sheets regularly.

You make compliance schedules.

You must follow and meet internal performance indicators, analyzing and proposing plans of action to improve them.

You warrant keeping the commitments defined quality with the customer.

You complete and submit daily to your line data monitoring activities. You're strength of their proposal to allow improvement.

You ensure the implementation of initial and continuing training needed to optimize performance.

You pass the variable pay for the development of wages, after validating the information by employees.

You distribute and explain the objectives and results of the company, the site and the team.

You mobilize the members of your team to achieve goals and improve results.

You evaluate the skills of your team and you make them perfectly suited to the needs of customer service.

You make sure the cohesion and motivation of your group.

Phone: 0522942010

Qualifications: Diploma

: bac +2 or more

You justify a successful experience of at least two years in a similar position.

You have a good economic and financial literacy.

You have an excellent command of office tools (Word, Excel, Powerpoint?).

Your ability to lead and motivate a team are undeniable.

You demonstrate a great capacity for analysis and synthesis.

Vous savez effectuer un reporting auprès de votre hiérarchie.

Vous avez un excellent relationnel et le sens de la pédagogie.

Vous savez faire preuve d'organisation et de rigueur, et savez anticiper et décider.

Vous avez une aisance en espagnole ainsi qu’une parfaite maitrise de la langue française, à l'oral comme à l'écrit.

Taux de satisfaction client
Nombre d'écoutes
Qualité de service
Délais de traitement
Durée de traitement
Taux de réitération des appels
Optimisation des ressources
Turn-over

Envoyez vos cv à :
recrutement@rh-performance.fr